Intake, triage & contacts

Triage every family law enquiry properly, from the first call

A generic intake form misses what matters in family law. LawManage’s specialist-built intake triages your client’s needs and the risks to them and their family, and gathers what you need to give realistic, knowledgeable preliminary advice at the initial consultation.

Family law triage

Intake built for family law, not adapted to it

As in-depth as your firm chooses. Ask it all, or only the parts your firm needs.

Client needs

Specialist-built questions triage what the client needs across parenting, property, divorce, maintenance and child support.

Automatic family violence triage

Family violence is triaged automatically at intake, so safety concerns are identified and escalated early.

Risk to the client and family

Risks to the client, the children and the wider family are identified before the first appointment.

Statutory limitation dates

Record the statutory limitation dates that apply, so they are visible to everyone working on the file.

Ready for preliminary advice

Gathers the information you need to give realistic, knowledgeable and bespoke preliminary advice at the initial consultation.

Configured to your firm

Choose how in-depth intake is. Ask every question, or only the sections your firm needs.

Client-completed intake

Send the intake to your client before the first appointment

Clients complete the intake online in your firm’s branding. Their answers save as they go, so they can stop and come back from any device, and nothing is shared with the firm until they submit.

Contact management

Contacts that understand family law matters

Every person in a family law matter has a role. LawManage records who they are to the matter, not just their phone number, and reuses those details in every precedent and email.

Client, other party and their lawyer
Children, with ages and living arrangements
ICLs, FDR practitioners, experts and counsel
Automatic conflict checks from intake, or run one manually
One record, reused across every document

Conflict checks

Check for conflicts before you act

LawManage runs a conflict check automatically on the parties captured at intake. You can also run a manual conflict check at any time, on any name.

Enter it once

Use it everywhere

When the other side changes lawyers or a child’s school changes, update the contact once and every future letter, order and email picks it up.

From intake to matter

No retyping between the first call and the first letter

Intake completed

Client needs and risks are triaged, family violence is screened, limitation dates are recorded and a conflict check runs automatically.

Initial consultation

You go into the first meeting with what you need to give realistic, bespoke preliminary advice.

Matter opened

Parties and contacts are in place, and the first letters in the FLENA workflow, including the mandatory P1 and P2 letters, are ready to generate.

Be one of the first family law firms on LawManage

We are onboarding a small group of founding firms for MVP 1. Book a 30-minute demo and we will walk you through intake, triage and precedent generation on a real-world family law matter.

Family law intake and precedents, inside Microsoft 365.

Family Law

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FLENA precedent content is provided by the Family Law Education Network.